ATM FRAUD HAPPENED WITH ME THIS IS MY OWN EXPERIENCE
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Lost in transaction
Here’s the curious case of money being siphoned off a man’s bank account through the bank’s ATM, although owner has the ATM card! Cops won’t register a case because it’s odd, bank is clueless
In a strange incident, a man lost Rs 23,000 from his Punjab National Bank (PNB) account while his ATM card was with him.
25-year-old Sushant Danekar, a resident of Karve Nagar was unable to file an FIR as the police refused to register his complaint.
“On June 3, Rs 10,000 was withdrawn from my account even though my ATM card was safe with me.
I informed PNB, Deccan Gymkhana branch where the manager Anil D Sawant arranged for the CCTV clippings.
There was a girl who made the transaction, but she was wearing a scarf around her face and it was impossible to identify her.”
“The bank as well as the police could not believe how money could be transacted while the ATM card was with me at the time of the transaction. But it happened and I don’t know how.
While I continuously followed up with the bank, on June 26, Rs 13,000 was withdrawn from my account while the ATM card was with me and I was at work. It is not only confusing for me but very wrong.
My ATM pin is not even shared with anybody. When I went to file the FIR at Prabhat police chowky, PSI Patil heard my case patiently and directed me to File an FIR at the Deccan Gymkhana police station.” added Sushant.
But when Sushant reached Deccan Gymkhana police station, he was made to understand that police wouldn’t be able to help him.
“When I narrated the incident in the police station to four or five police officials, they all said that they coundn’t help me as this case is not proper.
They advised me further to deal with the bank and find the culprit. They also told me that they could help me only if I gave them the names of those I suspected in writing.
They were hinting to my roommate. But I trust him. He is the only one helping me with this case,” said Sushant.
When Pune Mirror spoke to PSI Patil from Prabhat police chowky, he said, “I had directed Sushant to Deccan Gymkhana police station to lodge an FIR.
His case is a little confusing, but we can’t help unless there is an FIR. Its hard to believe that his money has been withdrawn when his ATM card was with him. There has to be someone who knew his PIN or may be a duplicate card was used.”
Anil D Sawant, manager, PNB, Deccan Gymkhana branch said, “The ATM used for the first transaction of Rs 10,000 was our PNB ATM in Deccan (ATM no DD13) for which we provided the CCTV clippings.
For the second transaction, our ATM was not used, therefore, I can’t provide the CCTV clippings.”
“I don’t know who this intelligent hacker is. I don’t even think I’ll get my money back. I have frozen my account for debit but the case remains unsolved.
This is either the bank’s fault or a duplicate ATM fraud. I’m also following up with the Lakshmi Road branch of PNB for the CCTV clippings for the second theft.
They have told me that they might take two or three weeks to provide the clippings. The bottom line is, this is a non-supporting environment for an extra-ordinary case,” said Sushant.
25-year-old Sushant Danekar, a resident of Karve Nagar was unable to file an FIR as the police refused to register his complaint.
“On June 3, Rs 10,000 was withdrawn from my account even though my ATM card was safe with me.
I informed PNB, Deccan Gymkhana branch where the manager Anil D Sawant arranged for the CCTV clippings.
There was a girl who made the transaction, but she was wearing a scarf around her face and it was impossible to identify her.”
“The bank as well as the police could not believe how money could be transacted while the ATM card was with me at the time of the transaction. But it happened and I don’t know how.
While I continuously followed up with the bank, on June 26, Rs 13,000 was withdrawn from my account while the ATM card was with me and I was at work. It is not only confusing for me but very wrong.
My ATM pin is not even shared with anybody. When I went to file the FIR at Prabhat police chowky, PSI Patil heard my case patiently and directed me to File an FIR at the Deccan Gymkhana police station.” added Sushant.
But when Sushant reached Deccan Gymkhana police station, he was made to understand that police wouldn’t be able to help him.
“When I narrated the incident in the police station to four or five police officials, they all said that they coundn’t help me as this case is not proper.
They advised me further to deal with the bank and find the culprit. They also told me that they could help me only if I gave them the names of those I suspected in writing.
They were hinting to my roommate. But I trust him. He is the only one helping me with this case,” said Sushant.
When Pune Mirror spoke to PSI Patil from Prabhat police chowky, he said, “I had directed Sushant to Deccan Gymkhana police station to lodge an FIR.
His case is a little confusing, but we can’t help unless there is an FIR. Its hard to believe that his money has been withdrawn when his ATM card was with him. There has to be someone who knew his PIN or may be a duplicate card was used.”
Anil D Sawant, manager, PNB, Deccan Gymkhana branch said, “The ATM used for the first transaction of Rs 10,000 was our PNB ATM in Deccan (ATM no DD13) for which we provided the CCTV clippings.
For the second transaction, our ATM was not used, therefore, I can’t provide the CCTV clippings.”
“I don’t know who this intelligent hacker is. I don’t even think I’ll get my money back. I have frozen my account for debit but the case remains unsolved.
This is either the bank’s fault or a duplicate ATM fraud. I’m also following up with the Lakshmi Road branch of PNB for the CCTV clippings for the second theft.
They have told me that they might take two or three weeks to provide the clippings. The bottom line is, this is a non-supporting environment for an extra-ordinary case,” said Sushant.
